All payments are non-refundable.
Server or season resets may result in the loss of your purchases, which are non-refundable under any circumstances. If you are banned from the community, you may also lose access to your purchases without compensation.
We reserve the right to revoke any purchased package at any time, for any reason. The contents and prices of store packages may be changed at any time.
Any attempt to circumvent this policy, such as initiating a chargeback, will result in a permanent ban from the JozMC Discord, webstore and game servers. To appeal the ban you must first cancel the chargeback.
If you have not received your purchase after 15 minutes, open a ticket in our Discord with proof of purchase and we'll sort it out.